Privacy Policy

Last updated: 15 June 2026

This policy explains how THAT STORE, operated by PRIYANKA RASONIYA, Proprietor, THAT STORE, collects and uses customer information when you visit the website, create an account, place an order, or contact support.

Information We Collect

• Full name, mobile number, email address, shipping address, landmark, and pincode.
• Order details such as products, quantities, variants, INR price, payment method, payment status, and delivery status.
• Basic device, browser, and analytics information used to improve site performance and prevent misuse.

Payment Information

Cash on Delivery orders are verified using customer and order details. Online payments are processed by Cashfree or another authorized payment partner. We do not store full card numbers, CVV, UPI PIN, net banking passwords, or wallet credentials on our servers.

How We Use Information

• To process orders, payments, refunds, shipment, delivery, and customer support requests.
• To send order updates by phone, email, SMS, or messaging channels.
• To detect fraud, secure the website, and comply with legal obligations.

Sharing

We share only necessary information with payment gateways, logistics providers, technology vendors, fraud-prevention services, and authorities when required by law.

Retention and Security

Order and account records are retained as needed for business, tax, legal, dispute, refund, and support purposes. We use reasonable safeguards to protect customer data.

Your Choices

You may request correction or deletion of your personal information by contacting support@thatstore.in, subject to records we must retain for legal, tax, fraud-prevention, payment, or transaction purposes.

Privacy / Grievance Contact

For privacy requests, data correction, deletion requests, payment-related privacy concerns, or grievance escalation, contact THAT STORE at support@thatstore.in or call/WhatsApp +91 9238790890.