Shipping Policy

Last updated: 15 June 2026

Service Area

We currently ship orders within India. International delivery is not available unless explicitly confirmed in writing before order placement.

Processing Time

Orders are usually processed within 1 to 2 working days after payment confirmation or Cash on Delivery verification. Orders placed on Sundays or public holidays are processed on the next working day.

Delivery Timeline

Estimated delivery is generally 4 to 7 working days after dispatch, depending on pincode, courier network, weather, holidays, and local restrictions. Remote locations may take longer.

Shipping Charges

Shipping charges, if applicable, are shown before checkout. Free shipping offers may change from time to time.

Tracking

Once dispatched, tracking details may be sent by SMS, email, phone, or messaging channel. Customers should provide an accurate full name, mobile number, and complete address to avoid delivery delays.

Failed Delivery

If delivery fails because of an incorrect address, unreachable phone number, customer unavailability, or refusal to accept the package, re-shipping charges may apply.

Contact

For shipment help, email support@thatstore.in or call/WhatsApp +91 9238790890.